It happens… There still might be some nasty bugs still present in the game that leaves the game hanging. If you can’t figure out what happened and you’re truly stuck, try pressing Start > Quit > Continue. If you’re still stuck, try rebooting the game.
If you’re playing on PC, please make sure your PC fits the minimum specs!
Found what is causing the freeze? Please reach out to us through our Help Form!
You crashed? Sadly, there’s also a handful of reasons that could lead Spiritfarer to crash.
If you’re playing on console, we recommend you to install the game (or its saves) on your main hard drive, instead of external memory. If you're crashing continuously, we recommend trying a reinstall of the game to see if that helps.
If you're playing on Nintendo Switch and experiencing repeated crashing or performance issues, make sure that you're closing the game out before putting your Switch in rest mode. Leaving the game running constantly can cause performance problems over time that affect your experience.
On PC, please make sure your drivers are up to date, that your computer is able to play the game and that you do not have Citrix currently running.
Crashing repeatedly while playing on Windows? (not GamePass) Please let us know how you did it by reaching out through our Help Form! Don’t forget to send us a crash report, your save and your Player.log:
Crash Folder is located here under : %AppData%\..\Local\Temp\thunder lotus games\spiritfarer
SF_SAVE_GAME0.sav is located under : %APPDATA%\..\LocalLow\Thunder Lotus Games\Spiritfarer
Player.log is located : %APPDATA%\..\LocalLow\Thunder Lotus Games\Spiritfarer
You can access them by pasting the links in your file browser as such: