Last Updated: 9/17/2024

If you've encountered an issue that is not listed below, please let us know using our Support Request form!

If you'd like to send us feedback, please use the form provided in game.

Please note that during the second Insider Programme, we are aware of multiple stability issues being encountered while in a party. We apologize for the inconvenience.

All

Idling too long in Dark Woods while in a party may cause the game to stop responding. Relaunching the game will fix the issue. Xbox players must select "fresh session" to load into a new instance of Dark Woods.
Players may not receive Daily Quests.
Loading into a session with a party may encounter an error message or possibly reroute to lobby.
Players in a party who have already permadied may revive when ascending to a boss fight.
Players may be kicked from parties upon entering a session and may encounter a hang when returning to Dark Woods. Restarting the game will resolve this issue.
The visual effects when spawning into Dark Woods is out of sync with when the Rebel Souls appear.
Shield bubble from Sword of Justice co-op power may visually disappear if active while ascending.
The icon for the Slow debuff may be missing on enemies when using the Torpor attack with the Staff of Sloth.
Spamming actions after interacting with a gate delays a transition and allows for faster movement.
Enemies may occasionally get stuck while following the player.
Jumping Ragnos (the spider-like enemy in Inferno) may attempt to target players outside of their range, causing visual issues.
Purified Vigile Timeweaver's (hourglass enemy in Purgatorio) AOE attack may continue after it is killed.
Buffs received from the Soul Shrines may not be carried over to boss fights.
Some visual effects are missing when you complete the Ascension Point battle.
Lucifer's stalagmite attack can push players out of his arena.
It's possible to escape Lucifer's arena is specific spots.
Lucifer sound effects will play continuously if he dies during an attack.
Adam and Eve will deal a small amount of damage during their introduction.
Screenshake might seem too short or too long.
Status effects may carry over between Training Sessions.
Training Dummies may become permanently stunned.
Effects from the Staff of Sloth will stay on Training Dummies when the player swaps weapons
Some Cosmetic Feats may not function.
Menus in Dark Woods can be interacted with while in the Pause menu.
There is no visual indication when you don't have enough Shards in Charon's shop.
Cost for locked Perk Slots will display incorrectly after viewing an equipped Perk.
Attempting to open the Compendium from the Feats menu doesn't work.
Players appear to have a shadow on them on the Run Results screen.
The map legend hides the player icons on a small portion of the Inferno map.
UI for the Chambers may show the incorrect number of players inside.
Objective UI may be off-center when in Inferno or Purgatorio.
Beatrice's dialogue can overlap the Training Select screen if the Training Flag is interacted with too quickly.
Compendium entries may display incorrectly when viewed in a certain order.
Placeholder text can be seen in the Feats menu.
Typo when reviving all party members.
One of the texts for a Rebel Soul C Feat has a typo.
Sound effects for the Wrath of God sequences may continue to play if you quit before the sequence ends. Relaunching the game will fix this.
Audio for Frozen Hate will continue if you quit during the attack. Relaunching the game will fix this.
Music stops early when loading the tutorial.
Music may stop when encountering large size mobs.

PC

Performance issues may occur in Dark Woods as a result of memory leaks.
Minimizing the game while loading boss fights might cause the bosses to load incorrectly.
UI elements might be placed incorrectly when resizing the game.
Display settings will default to the the wrong resolution when using the Restore button.
Audio will still play if the Master Volume is set to 0 with a mouse.

Xbox Series X

Some players may get stuck on a permanent loading screen when trying to enter Inferno.
Players may crash when returning to Dark Woods

Xbox Series S

Some players may get stuck on a permanent loading screen when trying to enter Inferno.
Players may crash when returning to Dark Woods